Conversation group
Focus group: what would make you subscribe

Marco Rossi

Carlos Mendes

Grace Liu

David Cohen

Sophie Laurent

Marco Rossi

Carlos Mendes

David Cohen

Grace Liu

Sophie Laurent
Executive summary
The group split on subscription appetite along severity and budget lines: high-severity, higher-willingness participants (Carlos, Grace) accept paying — even annually — if results are proven, while budget-constrained and skeptical users (Marco, David) need a strong free tier or a real clinical trial before committing. A result guarantee and a family plan emerged as the most persuasive structures, and design-led users value the experience over price.
Key themes
Willingness splits by severity and budget
Severe, higher-budget sleepers pay readily; students and skeptics need free access first.
“I'd pay without hesitation if it works on my worst nights.” — Carlos Mendes
“I'd only ever use the free version.” — Marco Rossi
Proof unlocks payment
A trial with the real clinical programs and a result guarantee converts skeptics.
“Prove it, then charge me.” — David Cohen
Family plans expand the value
Shared plans tip over parents and couples, though solo users prefer a great personal experience.
“A family plan would absolutely tip me over.” — Grace Liu
Recommendations
- Offer a strong free tier plus a proof-backed premium (trial + result guarantee).
- Introduce a family/shared plan to capture parents and couples.
- Invest in a premium, design-led experience to justify the price for habit-driven users.
